shipping & returns
our low flat rate shipping applies to all orders and free shipping when you order $200 ore more, for international sales, please contact us so we can put together your order with the best shipping options.
guaranteed quality! all our products carry a 30-day, risk-free, money-back guarantee. if you are not satisfied with your purchase, simply return it for a prompt and courteous refund. the tool jungle does not charge a re-stocking fee.
you should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. this time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
if you need to return an item, please contact us with your order number and details about the product you would like to return. we will respond quickly with instructions for how to return items from your order.